Returning customers

Warranty, repeat repairs and what to do if something is wrong

The old site had a loyalty page. What actually matters to a returning customer is simpler: what your warranty covers, and how quickly we look at a phone we have already worked on.

  • One-year warranty from the repair date on screen fittings and other fitted parts
  • Bring the phone back and we look at it before anything else on the bench
  • Accidental damage after a repair is a new repair, and we will say so plainly
  • No paperwork needed — tell us roughly when you came in

Get an exact price, not a range

This repair is quoted per device because the part cost varies too much for a published figure to be honest. Send a photo and the model, and you get a fixed price you can hold us to.

  • Warranty on every part
  • IVA included, no diagnostic fee
  • Quote before anything is ordered

How this works

1. Send a photo

WhatsApp a photo with your model name and get a fixed price back, not a range.

2. Pick your time

Walk in during opening hours or book a slot so the part is waiting on the bench.

3. Watch it done

Most repairs are finished in the same visit, tested in front of you before you pay.

What the warranty covers

A fitting fault — a screen lifting, touch failing, a part that was faulty from the start. That gets put right at no cost.

What it does not cover

A second drop, water, or pressure damage. We will show you what we are looking at so you can see the difference for yourself.

Second repairs on the same phone

If you come back for a different job later, the phone is already known to us, which usually makes the visit quicker.

Real local feedback

12,000 phones, 4.9 stars, one bench

★ 4.9 on Google · 118 reviewsLeave a review
Outstanding service from start to finish! I brought in my iPhone with a cracked screen and expected to be without it for days, but the repair was completed quickly and professionally. The staff were friendly, knowledgeable, and kept me informed throughout the process. The quality of the repair was excellent, and my phone looks and works like new again. What really stood out was the honest advice, fair pricing, and genuine customer care. It's refreshing to find a repair shop that values quality workmanship and customer satisfaction. I highly recommend iBrokeIt.es to anyone needing iPhone, iPad, or mobile device repairs. Fast, reliable, professional service and excellent value for money. Thank you again – I'll definitely be returning if I ever need another repair!
Read full review on Google
Jack WalterGoogle review · Jun 2026
What a life saver… within an hour of making contact I was on my way to get my screen replaced and within TWENTY minutes the job was completed. Fast and professional. Thank you
Read full review on Google
alan kenleyGoogle review · Jun 2026
Top service - I had a completely shattered iPhone screen and the lighting/image was a little damaged too. Both were fixed perfectly in under 20 minutes. Highly recommend!!
Read full review on Google
Alex BearmanGoogle review · Jan 2025
Took my iPhone in with a broken screen, fixed in about 15 minutes. Like new. Great service, super friendly. If you find yourself in need of repairs, cannot recommend enough.
Read full review on Google
Dan DoolanGoogle review · Jan 2025
Incredible speedy, professional and friendly service with absolutely perfect English spoken. Within an hour of having contacted to about my daughter’s phone which had a smashed screen, the phone was repaired and looking and working as good as new!
Read full review on Google
David LG HughesGoogle review · Apr 2022
Earlier this week I visited Jay in Fuengirola with a broken phone screen. This is the 4th time over the last couple of years I have used Jay´s services. I have always found him to be reliable, efficient and professional, he does a great job!
Read full review on Google
Diane GarstenGoogle review · May 2024
Absolutely fantastic same day service. Quality and price of work was unbeatable to me. Will definitely go back if my hands betray me and I drop another phone.
Read full review on Google
Christian SchmegnerGoogle review · Apr 2025

Leave a review — no account needed

No sign-up, no login. Just your first name and a few words.

Your rating

Questions people ask on this page

Do I need a receipt?
It helps, but we can usually find the repair from the model and roughly when you came in.
Is there a discount for repeat customers?
Ask at the counter. Prices are already set to be competitive rather than inflated and then discounted.

Read every repair question we get asked

Reserve a slot

Tell us what broke — we'll have the part ready

Fill this in and it opens a WhatsApp message with the details already written. Walk-in at the Fuengirola workshop, or same-day mobile dispatch along the coast.

Book a repair slot

Need your iPhone repaired?

Message me first — I work privately from home, not a shop — and I'll confirm a time and have your part ready.

+34 655 424 075 · Monday to Saturday, 14:00 – 22:00