Remote IT support, in plain English

Screen-share now instead of waiting for a call-out

Most computer problems do not need anyone in the room. With a screen share we can see the fault, fix it while you watch, and explain what went wrong.

  • Mac and PC problems, email and Wi-Fi trouble
  • Backups, migrations and new-device setup
  • English spoken throughout — no jargon
  • Booked by WhatsApp, usually same day

Get an exact price, not a range

This repair is quoted per device because the part cost varies too much for a published figure to be honest. Send a photo and the model, and you get a fixed price you can hold us to.

  • Warranty on every part
  • IVA included, no diagnostic fee
  • Quote before anything is ordered

How this works

1. Send a photo

WhatsApp a photo with your model name and get a fixed price back, not a range.

2. Pick your time

Walk in during opening hours or book a slot so the part is waiting on the bench.

3. Watch it done

Most repairs are finished in the same visit, tested in front of you before you pay.

What works remotely

Email that will not send, printers that vanished, slow machines, software installs, iCloud and backup setup. Anything software-side is usually faster remotely than in person.

What does not

Dead screens, liquid damage and failed drives need hands and tools. We will tell you straight away when remote is the wrong answer.

Real local feedback

12,000 phones, 4.9 stars, one bench

★ 4.9 on Google · 118 reviewsLeave a review
Outstanding service from start to finish! I brought in my iPhone with a cracked screen and expected to be without it for days, but the repair was completed quickly and professionally. The staff were friendly, knowledgeable, and kept me informed throughout the process. The quality of the repair was excellent, and my phone looks and works like new again. What really stood out was the honest advice, fair pricing, and genuine customer care. It's refreshing to find a repair shop that values quality workmanship and customer satisfaction. I highly recommend iBrokeIt.es to anyone needing iPhone, iPad, or mobile device repairs. Fast, reliable, professional service and excellent value for money. Thank you again – I'll definitely be returning if I ever need another repair!
Read full review on Google
Jack WalterGoogle review · Jun 2026
What a life saver… within an hour of making contact I was on my way to get my screen replaced and within TWENTY minutes the job was completed. Fast and professional. Thank you
Read full review on Google
alan kenleyGoogle review · Jun 2026
Top service - I had a completely shattered iPhone screen and the lighting/image was a little damaged too. Both were fixed perfectly in under 20 minutes. Highly recommend!!
Read full review on Google
Alex BearmanGoogle review · Jan 2025
Took my iPhone in with a broken screen, fixed in about 15 minutes. Like new. Great service, super friendly. If you find yourself in need of repairs, cannot recommend enough.
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Dan DoolanGoogle review · Jan 2025
Incredible speedy, professional and friendly service with absolutely perfect English spoken. Within an hour of having contacted to about my daughter’s phone which had a smashed screen, the phone was repaired and looking and working as good as new!
Read full review on Google
David LG HughesGoogle review · Apr 2022
Earlier this week I visited Jay in Fuengirola with a broken phone screen. This is the 4th time over the last couple of years I have used Jay´s services. I have always found him to be reliable, efficient and professional, he does a great job!
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Diane GarstenGoogle review · May 2024
Absolutely fantastic same day service. Quality and price of work was unbeatable to me. Will definitely go back if my hands betray me and I drop another phone.
Read full review on Google
Christian SchmegnerGoogle review · Apr 2025

Leave a review — no account needed

No sign-up, no login. Just your first name and a few words.

Your rating

Questions people ask on this page

Do I need to install anything?
A simple screen-sharing tool for the session, which you can remove afterwards.
Can you help someone elderly at home?
Yes — this is a large part of the work, and we go slowly and explain as we go.

Read every repair question we get asked

Reserve a slot

Tell us what broke — we'll have the part ready

Fill this in and it opens a WhatsApp message with the details already written. Walk-in at the Fuengirola workshop, or same-day mobile dispatch along the coast.

Book a repair slot

Need your iPhone repaired?

Message me first — I work privately from home, not a shop — and I'll confirm a time and have your part ready.

+34 655 424 075 · Monday to Saturday, 14:00 – 22:00